Speeding up the Counter

Once your staff has mastered the basic counter operations, the following steps can be implemented to speed up counter operations:

•Customize the Contract screen to prompt only for information that your firm requires and to omit prompts that do not apply.
 This is set by division in the Additional Pop-Up Windows, in the Divisional Contract Parameters.

•Use the faster sale product entry on counter programs.
 This can be set by operator in Operators by the Fast Entry Of Sales Items flag, so that when entering contracts, reservations, and invoices, the sale product Description field, the R/S (rental or sale) prompt, and the Unit Price prompt, will be skipped.

If staff need to access these fields, (e.g. change the description) they can still be accessed.

•Purchase a slip printer for the Point of Sale Invoices.
 The slip printer program prints less information on the receipt, and prints on cheaper paper. This can be set by operator in Operators and a division default can be setup in Divisional Printing Parameters with the Slip Printer and the LP# information.
 For further details on setting up the Slip Printer, refer to Slip Printer Set-Up .

•Purchase a pricing gun that prints both the product # and the price on the price tag.
 Price all sales inventory, as the shelves are re-stocked.

•Install sufficient computer terminals and printers at the counter to satisfy high customer volumes.

Topic Keyword: CO0003