Inactive Customers

Accounts Receivable Menu -> Reports -> Inactive Customers

This is a Rental activity report that uses the "Sales History" (INSH) data to identify customers that have not been active within a selected inactive date range, but may also have had Rentals for a specified dollar amount within a second determined rentals date range.
 The details of these rentals can be viewed by customer in Revenue History for the customer.

Note: Product Sales are NOT included in this report.

The report lists the Customer #, name, phone#, alternate language flag, and contact.
 It prints the Rentals total within the date range, and also the date of the last rental in the range.
 The spreadsheet output also lists the customer's city, credit rating, postal or ZIP code and the province or state.
 

The customer data reflected in the report output are restricted by the Divisional Restricted Views assigned to the operator per his Access Values.

The prompts are:

INACTIVE DATE FROM

Accept today's date or enter the starting date for the Inactive date range, to be used to identify customers with NO rentals.

INACTIVE DATE TO

Accept today's date or enter the ending date for the Inactive date range.

Customers with NO rental activity in this "Inactive" time frame will be considered if they do have a rental amount in the dollar amount range, between the Rental Amount Calculated From/To dates that are defined next.

RENTAL AMOUNT CALCULATED FROM

Accept today's date or enter the starting date for the Rental date range, to be used to check for rentals totalling within the From/To Rental Dollars range that is defined below.

RENTAL AMOUNT CALCULATED TO

Accept today's date or enter the ending date of the allowed Rental date range.

FROM RENTAL DOLLARS

Enter the minimum rental total in the Rental date range, to be included in the report.

TO RENTAL DOLLARS

Enter the maximum rental total allowed in the Rental date range, to be included in the report.

Note: If both From/To Rental Dollars fields are left blank, this will only include customers with $0 rentals in the period.

CUSTOMER TYPE TO INCLUDE

Select one of the following account types for the customers as flagged in Customer Information:

•Cash to consider only customers flagged as Cash only.

•On Account to consider only customers flagged as charge On Account.

•Both to include all customers.

REPORT OPTIONS

This value defaults to the operator preference as defined in Operators.
 Select one of the output options to Print a report or export the data to Excel as outlined in Report Options.

Finished?

Click the ACCEPT button to generate the report, or CANCEL to abort.

Topic Keyword: ARCF07