Payment Details

Accounts Receivable Menu -> Customer Account Inquiry -> Document# window -> Payment Info window -> Payment Details

General Ledger Menu -> G/L Account Inquiry -> Paging Screen output option -> Source window -> Payment Amount window -> Payment Details

Any payments made for this Invoice or Finance Charge display with the payment number, dated, type of payment, and currency code.
 The amount paid, discount amount and G/L discount account are displayed.

If the Customer document being reviewed is a Payment instead of an invoice, then the Payment Details display all invoices paid with that check, complete with discounts.

Transferred Payments:
 Any payments that have been all or partially transferred to another customer's account through Transfer Customer Payments, are included in this payment history, with the invoices that were eventually paid.
 This information is useful in reconciling the customer accounts in the A/R sub-ledger with the G/L posted amounts.

Open Payment:
 If a payment was entered into the customer's account, but was not applied fully against the invoices, then the Payment History will show the check as **OPEN**.
 This indicates that the payment has an open balance, which must be used against the customer's invoices at some point.
 Refer to Customer Payments for instructions on Applying an Open Payment.

e.g. Fully applied payment - no open balance

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
         PAYMENT HISTORY INQUIRY

 CUSTOMER NUMBER:   56       LANGFORD CONSTRUCTION
 CHECK NUMBER:      553452

 SEQ # DOCUMENT #  DOC DATE   TYPE CURRENCY AMOUNT PAID   DISC TAKEN DISC ACCT
 ----- ----------  --------   ---- -------- -----------   ---------- ---------
 001        2276  04/30/20XX  I      C        290.31          .00
 002        2405  05/19/20XX  I      C         17.62          .35
 003      FINCHG  06/30/20XX  F      C           .00        16.01
           ===========   ==========
 Totals:       307.93        16.36
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

e.g. Partially applied payment with *OPEN* = Unapplied Amount

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 PAYMENT HISTORY INQUIRY

 CUSTOMER NUMBER:   4577     ASSOCIATED CONSTRUCTION
 CHECK NUMBER:      45

 SEQ # DOCUMENT #  DOC DATE   TYPE CURRENCY AMOUNT PAID  DISC TAKEN DISC ACCT
 ----- ----------  --------   ---- -------- -----------  ---------- ---------
 001      340089  05/12/20XX   I      C      4628.75         .00
 002      384400  05/15/20XX   I      C       100.00         .00
 003      *OPEN*  07/31/20XX   P      C       271.25         .00
               ===========  ==========
        Totals:       5000.00         .00
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ACTIONS:
 Additional actions provided by buttons on the Payment Details screen include:

•Print Payment History:
 Click the REPORT button to print the Check History report listing the invoices, and finance charges, that have been paid by check, with the dates, amounts, payment methods, and discounts, as outlined in Print A/R Check History.

Topic Keyword: ARCH05