Information Log

Multipurpose Log to trigger processing alerts -> Information Log

This paging screen window is used to display an information log to the operator in different situations where follow-up may be required.
 The comments listed are relevant to the utility or process that was just run and generally require attention to complete the process successfully.

Note: If the alignment of the data returned in this dialogue pop-up Information Log makes it difficult to interpret, the data can be output to text or to a spreadsheet or printed to PDF.

Examples include:

•Software Patch information from the PATCH button on the System Information screen.

•Jasper forms list generated from Company Customer Forms.

•Database session environment errors.

•Depreciation errors, such as bad product numbers, an invalid depreciation class, or MACRS Depreciation method assigned to a tag for a bulk item identified in Calculate Depreciation.

•Change contract date errors triggered from Change Contract Date Out/ Date Due.

•Change bulk to non-bulk product errors triggered from Change Bulk Status.

•Services not reversed in the Reverse a Cycle Billed Invoice utility.

•Errors restricting the merge or change of product numbers from the Change/Merge Product Numbers utilities.

•Records in use preventing a division from being deleted from Divisions.

•Incomplete data or data clarification required triggered from Cylinder Entry.

•Import file errors such as from G/L Journal Import File Parameters.

•Successful Tax Import from Import Tax Codes By Postal/Zip.

•Dated records required triggered from Build Credit History from A/R.

•Customer record locking on Print Welcome Letter that prevents updating the Date Sent.

•Product record locking when suppress/show on Rate Book flag changed as initiated from the Group.

•Customer record locking on Update Inactive Customer Credit Rating that prevents updating the Credit Rating code.

•Customer discount or pricing programs preventing the customer from being assigned a Reward Program in the Customer Codes window.

•Internal Repair error, where a W.O. closed in Close Internal Work Orders will duplicate the G/L transaction and Repair History records.
 Select to Rollback the Repair, note the sequence of keystrokes to create this issue and report it to Texada Support.

•Close Work Orders to a repair using the Bulk Close Internal Work Orders utility.

•Delete bulk Internal Work Orders using the Close Duplicate Internal Work Orders utility.

•Count Tag errors from Inventory Year End count generated from the Count Tag Entry update.

•Rate Update History generated from Update Contract Rental Pricing and viewable from the Contract Details or from Rental Return.

•Damage Waiver requirements as determined from Test Damage Waiver Per Item Limits.

•Errors preventing accrual postings from P.O./Contract Accrual Report.

•Product list generated from Clone Rental & Sales Products.

•Old and new product values generated from the Asset Reclassification Utility.

•Contracts re-opened from the Re-Open Closed Contracts utility.

ACTIONS:
 Additional actions provided by buttons on the Information screen include:

•Print the Records:
 Click the PRINT button to output the information displayed to a PDF report for follow-up purposes.
 A printer can be confirmed or re-selected from the Printer option located on the menu bar at the top of the screen.
 The report is not saved for reprinting later.

•Export the Records to a Spreadsheet:
 Click the EXCEL button to output the data to spreadsheet format.

•Output the Records to a File:
 Click the TEXT button to output the data to file such as Notepad.

Topic Keyword: LOGMSG2