Split Billing

Work Order Menu -> Work Orders -> Work Order Labor / Work Order Parts / Work Order Services -> Split Billing

Work Order Menu -> Fast-Track Work Order Labor / Fast-Track Work Order Parts -> Split Billing

Purchase Order Menu -> Warehouse Receiving when parts received for a W.O. -> Split Billing

The repair or maintenance billing expense for a Work Order can be split between internal service, and/or the customer, and/or the vendor warranty.
 The flag to indicate when Split Billing applies must be set on the header of each Work Order as follows:

•No indicates there is no split billing for this W.O. and it is to be charged completely to a customer, or closed out completely to an internal repair.

•Split indicates that the W.O. billing for parts, labor, and/or services, is to be split between the customer and/or internal repair charges.
 Internal charges can only be entered for service on valid Make/Model products in the product file.

•Warranty indicates that the W.O. billing for parts, labor, and/or services, is to be split between the customer, and/or internal repair charges, and/or warranty claims from the Supplier.
 To charge against a warranty, a Vendor with a valid Warranty Clearing account, and valid Tax codes setup in Vendor Information, must be selected.

Note: Internal charges can only be entered for labor, service or parts on valid Make/Model products in either the Rental Inventory or Sales Inventory.

The option to split the billing of a W.O. between is disabled if the feature for Work Order In Progress Billing is activated for your company in Custom Function Parameters.

If Split Billing was indicated on the first screen of the Work Order, this split billing distribution and the % worksheet window are triggered for each labor, parts and service detail added to that W.O.
 The percent for split billing must also be captured in this pop-up window when a part that has been identified on the Purchase Order to be used on a specific Work Order that is flagged for split billing, is received in Warehouse Receiving.

The prompts in this distribution window are:

ORIGINAL LIST PRICE

This is the list price of the part that is being used on the W.O. or the total charge for the labor or service before discount.

AVERAGE COST

This field only applies for split billing of parts used on the W.O.

Note: If the part used does not have an Average Cost set in the product file, the charge for Warranty and for Internal Repair will always be zero.

$ CUSTOMER CHARGE

Accept the full original charge for the detail as displayed, or enter the portion that the customer will be billed for this labor/parts/service detail.
 This is the List price on parts that are used.

A window is provided to calculate the split billing portions based on a percent of the charge, as follows:

Split Billing Percent Worksheet Window:
 

% CUSTOMER CHARGE

Enter the percent of the charge for this detail that is to be invoiced to the customer.
 For parts used, this would be the List Price.

% WARRANTY CHARGE

This field is skipped if there is no warranty coverage by the Supplier.

Enter the percent of the charge for this detail that is covered under warranty.
 This is the percent of the Average Cost when applying to parts used on the W.O.

% INTERNAL CHARGE

Internal charges can only be entered for service on Make/Model products in either the Rental Inventory or Sales Inventory.

Enter the percent of the charge for this detail that is to be converted to an internal repair.
 This is the percent of the Average Cost when applying to parts used on the W.O.

Finished?

Click ACCEPT to accept the percent distribution.
 The total must equal 100%.

When this window is closed the actual dollar distribution is calculated, but the worksheet percentages are not saved.

Note: When calculating the distribution on parts used the Each price and also the Extended price can vary, because the percent used is on List for the customer's portion, and is on the Average Cost for the Warranty claim and Internal costs.

The dollar amount to be billed to the customer per the Worksheet calculation displays.
 This may be over-typed if required.
 This amount will be charged to the customer for this detail on the invoice when the W.O. is billed.

$ WARRANTY CHARGE

Enter the amount to be covered under the warranty, or if the Worksheet was used, the dollar amount calculated displays. This may be over-typed if required.

•For labor that is covered under warranty, the amount will post a credit to the Warranty Revenue account per the Labor Service Code in Service Codes when the W.O. is closed, and will post a debit to the Vendor's Warranty Clearing account as assigned in Vendor Information.

•For parts, this amount will post a credit to the Warranty Revenue account as set in the Sales Product Class when the W.O. is closed, and will post a debit to the Vendor's Warranty Clearing account as assigned in Vendor Information.

•For services, this amount will post a credit to the Warranty Revenue account as set in the Service Code in Service Codes when the W.O. is closed, and will post a debit to the Vendor's Warranty Clearing account as assigned in Vendor Information.

$ INTERNAL CHARGE

Enter the amount that your firm will cover, or if the Worksheet was used, the dollar amount calculated per the percent displays. This may be over-typed if required.
 This amount will be closed out to an internal repair when the W.O. is closed.

Note: This field is disabled if the product number entered in the Make/Model on the Work Order is not valid in either the Rental Inventory or Sales Inventory.

Finished?

Click the ACCEPT button to accept.
 For labor or services, the total must equal the Original List Price.

For parts used, the total unit price cannot exceed the List price of the product.
 The Each price calculated may vary, because the percent used is on List for the customer's portion, and is on the Average Cost for the Warranty claim and internal cost.

Topic Keyword: WOWH01I (3818)