Close Pickup (Auto-close)

Counter Menu -> Delivery & Pickups -> Pickup Console -> Create Pickup Ticket -> Close Pickup (Auto-close)

This Close Pickup Ticket option window only appears if a Pickup Ticket has been generated and if the Auto Close processing for Pickups has been activated in the Divisional Delivery/Pickup Parameters.

By closing the Pickup Ticket immediately after creating it, a ticket can be printed, but it is tracked as a closed ticket and does not appear on the Outstanding Pickup report.
Any rental products however, are still flagged as Off Rent at the time the Pickup Ticket is generated and the billing time is stopped because of the Off Rental hours.

A default value for this prompt can also be setup in the Divisional Delivery/Pickup Parameters.
 This default can always be over-typed as required.

CLOSE PICKUP

Select one of the following options:

•Select Yes to close the Pickup Ticket immediately, and to put the products Off Rent until the contract is closed later in Rental Return.

•Select No to leave the Pickup Ticket open, and to put the products Off Rent until the contract is closed later in Rental Return.

•Select Print to print the new Pickup Ticket.
 The operator will then be prompted again after printing whether to "Close Pickup Ticket".

•Select Email to email the new Pickup Ticket in a single email as outlined in the Compose Email.
 This option is only enabled when the Use Contact Document Emailing feature is activated in the Company Email Configuration.
 The operator will then be prompted again after printing whether to "Close Pickup Ticket".

The following actions are triggered when a Pickup Ticket is closed:

RANKED PICKUP SERVICES at Close Ticket

This Delivery And Pickup Service Codes on Document window only opens if Pickup services are charged when the Pickup Ticket is closed for this division as defined in the Delivery/Pickup Off Rent Ticket Subsystem settings of the Divisional Delivery/Pickup Parameters, and at least one rental product on the Pickup Ticket belongs to a Group setup for Delivery and Pickup Type D Services Codes in the Group Service Codes window.

The purpose of the window is to determine the correct pickup method using the ranked value for the pickup service.
 Refer to Group Delivery/Pickup Type-D Service Overview for information on this feature.

PRINT BARCODE LABEL

This option is only provided if the Pickup Ticket is being closed and if the print barcode labels for Pickup Ticket processing, has been set in the Barcode Parameters settings of the Company Inventory Parameters.

The printer for Barcode Labels defaults by division, as determined in the "Barcode Parameters" settings of the Company Inventory Parameters.

Click NO if the barcode labels are not required now.
 Labels can always be printed later from Product Barcode Labels .

Click YES to print the barcode labels. Labels from this ticket can be generate for Rental, Sales, or Both, as defined in the Barcode Parameters in Company Inventory Parameters.

BARCODE LABEL PRINT OK

Click NO if the labels need to be reprinted again now.
Click YES if the labels printed successfully.

BULK TIME DELAY

This Bulk Item Time Delay window is triggered if a bulk rental product that belongs to a Group that is flagged to set an availability time delay to allow for service after return or exchange, was picked up and the ticket was closed.

Note: If a non-bulk rental product was returned that belongs to a Group that is flagged to generate a Work Order at return or exchange, then the operator will be prompted to create the Work Order after the product is returned as outlined in Create Work Orders For Returned Equipment.

Topic Keyword: RSCH28K (3877)