Cash Drawer Inquiry

System Maintenance Menu -> Configure System Settings -> System Tab -> Printer Setup/Device -> Cash Drawers -> INQUIRY button -> Cash Drawer Inquiry

This inquiry provides an audit log to capture and track anytime a Cash Drawer has been opened in the selected date range.
 The prompts are:

DIVISION

If the "Operators by Division" feature is enabled the division default is the current login division but a different division can be selected from the drop-down box.
 If the "Operators by Division" feature is not enabled the division will always be blank.

FROM DATE

Accept today's date or enter a preferred starting date for the inquiry.

TO DATE

Accept today's date or enter a preferred ending date for the inquiry.
 Because of the potential volume of data, the log can be displayed for a maximum of one month or 31 days at a time.

Resulting Cash Drawer Records:
 An audit record is displayed for each time a cash drawer was opened at this division in this date range, listing the date, time, operator, function that triggered the drawer open action, and the reason.

DATE and TIME

The Cash Drawer audit record reflects the system date when the drawer was opened, regardless of the document or payment date.
 

OPR

If the security options to Prompt for Clerk or Prompt For Clerk On Invoice Payment Details are activated in Company Security Parameters, then the Clerk code entered when the Cash Drawer was opened is displayed.

If the Clerk prompt security is not activated, then the Operator code in the log reflects the operator signed in.

FUNCTION

The programs that triggered the Cash Drawer are listed as follows:

ARPC01 - CUSTOMER COUNTER PAYMENT
 OEOH03 - SALES ORDER TOTALS deposit
 OEOH15 - ADD ORDER DEPOSIT
 RSCH03 - CONTRACT TOTALS deposit
 RSCH15 - ADD CONTRACT DEPOSIT
 RSIH03C - INVOICE PAYMENT
 RSOD02 - CONTRACT / RESERVATION access drawer using Icon
 RSOD02 - MAIN MENU CASH DRAWER button
 RSOD02 - INVOICE PAYMENT - CASH DRAWER button
 RSRH03 - RESERVATION TOTALS deposit
 RSRH15 - ADD RESERVATION DEPOSIT
 WOWH01B - WORK ORDER TOTALS deposit
 WOWH35 - ADD WORK ORDER DEPOSIT
 

REASON

The following manual Cash Drawer actions prompt the operator for a reason as outlined in the Reason pop-up:

Contract Summary and Totals access drawer using Icon
 Reservation Summary and Totals access drawer using Icon
 Order Summary and Totals access drawer using Icon
 Invoice Payment -> CASH DRAWER button
 Main Menu -> CASH DRAWER button
 

The system generated Reasons include:

Contract Summary and Totals deposit - "Contract"
 Reservation Summary and Totals deposit - "Reservation"
 Order Summary and Totals deposit - "Sales Order"
 Work Orders -> Order Summary and Totals -> deposit - "Work Order"
 Add Contract Deposits - "Add Contract Deposit"
 Add Reservation Deposits - "Add Reservation Deposit"
 Add Order Deposits - "Add Order Deposit"
 Add Work Order Deposits - "Add W.O. Deposit"
 Invoice Payment - "Invoice"
 Customer Counter Payment - "Counter Customer Payment"
 

Contract Summary and Totals access drawer using Icon if Reason is blank - "Manual Cash Drawer Open"
 Reservation Summary and Totals access drawer using Icon if Reason is blank - "Manual Cash Drawer Open"
 Order Summary and Totals access drawer using Icon if Reason is blank - "Manual Cash Drawer Open"
 Invoice Payment - CASH DRAWER button if Reason is blank - "Manual Cash Drawer Open"
 Main Menu - CASH DRAWER button if Reason is blank - "Manual Cash Drawer Open"
 

Topic Keyword: RSOL01 (4414)