Counter Menu -> Delivery & Pickups -> Pickup Console -> CLOSE button -> Close Pickup Ticket -> Update Product Status Codes
This utility provides the ability to update the status on a
non-bulk product at Pickup or at the Rental Return.
It is triggered after non-bulk rental items have been picked up and
the ticket is closed in Close Pickup
Ticket if the option to Update Product Status at Pickup
has been activated for the contract division in the Divisional Delivery/Pickup Parameters.
It is also triggered in Rental Returns if
activated in the Divisional Return
Parameters.
The Stop Auto Status Change For No Rent flag in the Divisional Return Parameters can also be set to prevent the product Status Code from being updated in Rental Return, and Exchange by Contract when the non-bulk rental product has a current status that does 'not allow rental'.
For details on the product status code feature refer to Product Status Code Overview.
The prompts are:
Depending on the new status assigned, the product can temporarily be tagged as not available to be rented allowing time for service, or the new status can even cause a service Work Order to be generated as outlined in Status Code Actions By Group.
The change to the Product Status Code is tracked in Status Code Change History for RSCD04I.
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