The Crystal and Jasper Report features provide the ability to
print documents using different customized report formats,
depending on the division of the document.
This window can be accessed from window on the Document/Forms
Mappings in Customer Forms from the
Company Parameters.
Customer Forms provide the flexibility by document type to use
Letter or A4 size paper, print varying number of document copies,
and to capture the customer's signature.
Setup the custom report mapping by division as follows:
Paper Size:
The same Jasper form is used for both A4 paper and
letter size paper.
For Crystal forms if A4 printing is required for all
divisions or for a selected operator division, enter the A4 print
program to be copied.
A4 print program names usually correspond to the standard report
programs but are prefixed with TXA4_
e.g. Crystal letter paper - TX_RSCD10.RPT Crystal A4 paper size - TXA4_RSCD10.RPT Jasper (both paper sizes) - CounterDocument
Duplex:
If duplex printing is required in Crystal or Jasper documents for
all divisions or for a selected operator division, enter the
corresponding duplex print program to be copied.
Duplex print program names usually correspond to the standard
report programs but have a _D suffix.
e.g. Crystal duplex letter paper - TX_RSCD10_D.RPT Crystal duplex A4 paper size - TXA4_RSCD10_D.RPT Jasper duplex (both paper sizes) - CounterDocument_D
Generally the text for the Terms on a Jasper document is printed
in size 6 font, however if your "Terms and Conditions" do not fit
properly on the back of the standard duplex form, select the print
program for the size 5 font.
The duplex Jasper forms that offer the reduced print size
include:
Enter the number of copies of this Crystal document that should
print each time from this form type for this division.
For Crystal documents, this value over-rides any copy quantity
setup in Company Contract Parameters.
Note: Multiple copies are not generated from the bulk print programs that prompt for a document selection range.
Type N (No) if the customer's signature is not relevant and is not being captured for this type of document, at this division.
Type Y (Yes) if the customer's signature is mandatory when
printing this type of document, at this division. If the operator
cancels out of the signature capture, then the prompt for signature
will be repeated. The documents are store according to the
directory path set in the Signature Capture Parameters
settings in the company Customer
Forms.
When a single document is printed from a re-print option, the
mandatory flag is changed to optional to prevent collecting
multiple signatures on one document.
When a range of documents (multiple documents) is reprinted, no
signature prompt is ever triggered.
When a document is output to the screen in "View Mode", no
signature prompt is triggered.
Type O (Optional) to prompt for a signature when this document
type is printed, but always allow the operator to cancel out if no
signature is entered. This applies to original documents and
reprints at this division.
If no signature is saved, a copy of the document is not stored in
.rtf format either.
When a range of documents (multiple documents) is reprinted, no
signature prompt is triggered.
Type A (Archive) to save an .rtf copy of the printed document in
the same manner as the signed document, but without doing the
signature capture. This applies to original documents and reprints
at this division.
When a range of documents (multiple documents) is reprinted, no
document copies are archived.
Note: If a blank signature is accepted, it is saved as the software cannot detect that it is blank.
To make changes to the Division field of a Report Mapping
record, the transaction can be deleted and re-entered with the
correct division.
After making any changes rebuild the file definitions by clicking
on the RESET FILES button in the Customer Forms.
Following are the report Function names for Standard Forms using Crystal Forms Control printing:
Document Std Report Custom Crystal A4 Jasper Forms A/P PAYMENT REMITTANCE SLIP TX_APAP32.RPT TXA4_APAP32.RPT CreditRemittance * A/R STATEMENT TX_ARAR30.RPT TXA4_ARAR30.RPT Statements * A/R WELCOME LETTER TX_ARCF71.RPT TXA4_ARCF71.RP WelcomeLetter * STATEMENT LETTER TX_ARLT02.RPT n/a StatementLetter * COUNTER PAYMENT RECEIPT TX_ARPC01.RPT TXA4_ARPC01.RPT CounterPayments CUSTOMER RATE CARD TX_ARPRC10.RPT n/a CustRateCard REWARD STATEMENTS TX_ARRD08.RPT n/a RewardStatement COUNTER INVOICE TX_RSID10.RPT TXA4_RSID10.RPT CounterInvoice OPERATOR CHARGE INVOICE TX_RSID16.RPT TXA4_RSID16.RPT CounterInvoice * INVENTORY COUNT TAG TX_RSNQ50.RPT TXA4_RSNQ50.RPT CountTag * RESERVATION TX_RSRD10.RPT TXA4_RSRD10.RPT CounterDocument CONTRACT TX_RSCD10.RPT TXA4_RSCD10.RPT CounterDocument DELIVERY TICKET TX_RSCH03.RPT TXA4_RSCH03.RPT CounterMisc * PICKUP TICKET TX_RSCH28.RPT TXA4_RSCH28.RPT CounterMisc * CYLINDER DELIVERY TICKET TX_RSCY10.RPT TXA4_RSCY10.RPT CounterMisc * SALES ORDER INVOICE TX_OEID10.RPT TXA4_OEID10.RPT CounterInvoice EXCHANGE SLIP TX_RSEX04.RPT TXA4_RSEX04.RPT CounterMisc CUSTOMER EXCHANGE SLIP TX_RSEX08.RPT TXA4_RSEX08.RPT CounterMisc OFF-RENTAL TX_RSFR10.RPT TXA4_RSFR10.RPT CounterMisc PICKING TICKET TX_OEOH10.RPT TXA4_OEOH10.RPT CounterDocument RETURN/PACKING SLIP TX_RSRS10.RPT TXA4_RSRS10.RPT CounterMisc RENTAL RETURN WORKSHEET TX_RSRS11.RPT TXA4_RSRS11.RPT CounterMisc * FL- IN-YARD RETURN SIGNATURE CAPTURE TX_RSSWH10.RPT n/a FL_Signature PURCHASE ORDER TX_RSPO10.RPT TXA4_RSPO10.RPT PurchaseOrder * QUOTATION TX_RSQD10.RPT TXA4_RSQD10.RPT CounterDocument SALE APPROVAL QUOTE TX_RSVD10.RPT TXA4_RSVD10.RPT CounterDocument SALE QUOTES - ALT. LAYOUT TX_RSVD11.RPT TXA4_RSVD11.RPT (not supported in Jasper) ESTIMATE TX_WOEH10.RPT TXA4_WOEH10.RPT CounterDocument WORK ORDER TX_WOWH10.RPT TXA4_WOWH10.RPT CounterDocument WORK ORDER INVOICE TX_RSID11.RPT TXA4_RSID11.RPT CounterInvoice FL- WORK ORDER TAG TX_WS045.RPT n/a FL_Tag RENTAL/SALES TRANSACTION TX_RSTXH10.RPT RentSalesTrx* Indicates reports that are not eligible for signature capture.
Reset to Standard Defaults:
To easily reset all divisions to the standard reports, delete all
records in this table and close the window.
Then re-open the window in Add mode so that all reports are
automatically re-added to the table with the standard default
program name.
Records for specific divisions can then be added or modified as
required.
Note: If any changes are made to the file mapping table, on exiting this window it is important to rebuild the file definitions, by clicking on the RESET FILES button in the Customer Forms screen.
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