Once the waiver codes have been setup in the Waiver Codes window they can then be assigned a rate at the Company, Division, and/or Customer level as follows:
Division Level:
Waiver rates can also be defined at
the divisional level in this Divisional Waiver Code
Maintenance table on the Divisional Contract
Parameters, that would over-ride the company rate if assigned
to the same waiver code.
This window is disabled if the prompt to Charge Waiver is
not checked in Divisional Contract
Parameters.
Customized by Customer:
If the feature to Respect
Waiver Codes By Customer has been activated in the Company Contract Parameters, rates can also be setup
in the Waiver Codes by Customer window for
eligible customers, that would over-ride both the company and
division rates for the same waiver code.
When multiple waiver codes could apply to a document (e.g. loss, damage, etc.), a window is triggered in the rental document header to allow the operator to choose the waiver code for the document.
The prompts to define company waiver rates include:
Waiver Rate on the Document:
The division rate over-rides the company rate for the same
waiver code on documents from this division, but only applies if
there are no unique rates for the customer for this same
code.
Refer to Damage Waiver on Document for more
information on the customer/document controls for Damage Waiver on
the rental document.
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