Standard Customer Special Pricing
Accounts Receivable Menu -> Customer
Information -> Customer Codes ->
Special Pricing window -> Standard Customer Special
Pricing
Search window -> Customer # field in documents ->
Customer Search -> Add New Customer
On-The-Fly -> Standard Customer Special Pricing
Each customer can be assigned optional special pricing that
overrides the standard rates and prices, and divisional rates and
prices.
This utility provides the ability to setup the special rates and
pricing to apply to this customer, without using the more complex
Multi-Tiered Pricing feature outlined in Multi-Tiered Special Pricing.
Changes to Special Pricing for the customer are tracked in the
Audit Log.
When new customers are added on-the-fly, Special Pricing can
only be changed from the default 'clone customer' values, if the
feature to Change Special Pricing On-The-Fly is activated in
the Company Miscellaneous Parameters and the
operator has Security Role Permissions to
the " Special Pricing On The Fly' option in the Document Field
Access settings.
Note: A Rewards Program can not be
assigned to a customer if the customer has already been assigned
any rental or sale discount percents, trade discount percents,
discount plans, special pricing, special rates codes, tiered prices
or rates, loyalty plan or delivery/pickup billing code.
The fields are disabled if a customer has already been assigned a
Rewards Code in the Customer Codes
window.
The prompts are:
-
- PRICE CODE
- Leave this field blank if a special Price Code does not apply
to this customer, or select a price code from the Price Code Search window.
Price codes can be used to give sales discounts based on
volume.
e.g. 10% discount for quantity over 50, etc.
How the Price is Selected:
- When Standard Special Pricing is utilized, the sales
price for a product is applied according to the Price Codes assigned to the customer, and if no
special product pricing applies at the customer level, then pricing
by product for the division applies according to the Sale
Pricing Code defined in the Divisional Rate
Parameters.
- If no product specific pricing fits, pricing is applied by
Group, first according to the Price Codes
assigned to the customer, and then according to the Sale Pricing
Code defined in the Divisional Rate
Parameters.
- If no Group pricing fits, pricing is applied by Class, first by
customer 'Price Code', then by division 'Price Code'.
- If none of the above apply, then the standard list price from
Sales Inventory is charged.
Note: This price code can also be assigned to the customer in
the Associated Customers window from
Price Codes maintenance.
RATE LEVEL
- Leave this field blank if the customer is to be charged
standard rates or the divisional rates as determined by the
Rental Rate Level selected in the Divisional Rate Parameters, or select a specific
rate level from the Rate Level Search
window to give the customer special rates (i.e. a deal that this
customer always gets) on specific products and Groups, as setup in
the Special Rate Codes.
The default Rate Level can be viewed and updated in document
entry in the Rental Period window on each
document header.
How the Rate is Selected:
- When Standard Special Rates are utilized, the rental
rate for a product is applied according to the Special Rate Code assigned to the customer.
- If no special product rate applies, the Matrix Type rate for
the customer applies.
- If no special product rate or Matrix rate applies at the
customer level, then rates by product for the division applies
according to the Rental Rate Level defined in the Divisional Rate Parameters.
- If none of the above apply, then the standard rates from
Rental Inventory are charged.
Note: This rate code can also be assigned to the customer in the
Associated Customers window in the "Details column on the
Special Rates Codes.
MATRIX RATE TYPE
- Leave this field blank if the customer is to receive standard
rates, or select a rate type from the drop-down list to give this
customer special rates by region as setup in Regional Rental Rate Types.
Note: If the customer has been assigned a Special Rate
Level Code, then the Matrix Rate Type is disabled and does not
apply.
- NEW MATRIX TYPE
- Leave this field blank or select a new Matrix Type from
the window, if there is going to be a change in the customers rate
category.
This provides the ability to record in advance when a Customer is
to be upgraded to a better rate structure.
- EFFECTIVE DATE
- Enter the date when the new Regional Rental Rate Type should be
applied.
Contracts, Reservations, Quotations, etc., with a Date Out later
than this Effective Date, will use the New Matrix Type
rates.
DISCOUNT PROGRAM
- Some Rental stores may prefer to use the Discount Programs as
incentive for preferred customers in place of Special Pricing
programs.
The various Discount Programs can be setup in Customer Discount Programs with discount terms
that encourage Rental Customers to pay their On Account invoices by
the Date Due, in order to maintain their eligibility to receive
discounts on future invoices.
Discount program features include:
- When any invoice charged and posted on account becomes past
due, the discount eligibility is withdrawn for subsequent invoices,
until the account becomes current again.
- A grace period can be set on the discount program to generate a
warning before the customer actually forfeits the right to receive
the rental and/or sales discount.
- A discount expiry period can be set based on a defined number
of Rental Days following the date the customer's account opened.
This provides the ability to give new customers a discount for an
initial period of business.
If a Discount Program applies for this customer enter the
program code, or select one from the drop-down list.
If no program code is entered, but the blank program code has
discounts defined in Customer Discount
Programs, then the discounts and eligibility will apply per the
blank code.
Note: If a Time-Based Discount is
given on a rental product, any Customer
Discount Programs no longer apply for that product.
Finished?
- Click OK to accept the pricing and rate information and to exit
back to the Customer Codes.
Topic Keyword: ARCF01S (4034)