Customer profiles can be defined by class in Profile Classes and further defined in
sub-categories in Profile Codes to select
and filter customers for management and reporting purposes.
Refer to Customer Contact Management
Overview for details.
This window can be used to associated Profile Codes with
customer types, so that new customers assigned this Customer
Type as the primary type, are also assigned these profiles.
Profiles specific to a customer can also be accessed in the
Customer Profile Information.
The prompts are:
Check this box if this Profile Class/Code applies to the
customer type.
This Profile Class/Code will then be added to the profiles of new
customers in the Customer Profile
Information window in Customer Contact
Information if the customer is assigned this Type as the
primary type.
The Profile Class/Code will also be added to any existing customers
only when the Customer Profile
Information window is accessed, and if no other profiles have
already been setup for that customer.
Note: Profile records are not automatically removed if they are
removed from the Type defaults, nor are they automatically
removed if the customer's primary Type is changed.
They are removed if the Profile Class/Code is deleted in Delete A Profile Class or Delete A Profile Code.
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