The following two information boxes are triggered on a rental document detail and also from the Test Damage Waiver Per Item Limits when the Use Damage Waiver Per Item Value Limits feature has been activated in the Company Standard Waiver Settings and the customer has insufficient Damage Waiver or Insurance coverage to rent this rental product, or the expiry of the customer's Insurance is pending.
The information fields include:
This field will be blank if the customer has no insurance or the insurance has expired.
The information fields include the customer's complete insurance
information with the number of days coverage left in the policy,
and the product # and description to be rented.
Phone and fax numbers are provided for follow-up with the
insurer.
Rental of the equipment is NOT restricted, as the insurance is still valid at this time, but a follow up reminder is written to Customer Contact Information for that customer.
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