Texada Web is a mobile application that can be used for asset management that integrates with SRM to track delivery, pickup, rental return, and service of equipment in the field or in the shop.
Check this box if your firm uses the Texada Web application.
When changes are made to Operators, or to Security Role Permission and the role includes Texada Web permissions, a count of all users that would be exported is executed and a warning is triggered if this limit has been exceeded.
Note: The roles for Dispatcher and Service manager are not
separate.
This means if a user has access to the Texada Web Dispatch server,
and both 'TW - Delivery/Pickup' and 'TW - W.O.' are activated for a
division in the Divisional Logistics
Settings window, then that operator has access to assign
Mechanics to Work Orders and to assign Drivers to Delivery/Pickup
Tickets.
Note: The Time Charge Operators assigned as the Employee/Mechanic in Operators must be consistent across the divisions enabled to use Texada Web for that operator.
SRM Access from Texada Web:
A URL can be used from the Texada Web app to allow the user to log
into the SRM application as that user, and to then run any menu
functions.
Texada Web Access from SRM:
When an operator is configured to use Texada Web per the flag in
the Operator Codes, a Switch to Texada
Web button is activated on the SRM Main
Menu for easy access.
Messaging Texada Web Mobile Device from SRM:
The NEW MESSAGE button on the SRM
Main Menu provides the option to select between
‘Application’ messaging within SRM, and ‘Texada Web’
messaging to communicate from SRM with Mechanics, Drivers and
In-Yard Return staff on their Mobile devices.
Texada Web messaging is based on the user’s System ID
defined in the Operator Codes. Only
operators who have Security Role Permission
for Driver, Mechanic, or In-Yard Return staff can be selected to
receive a Texada Web message.
Refer to Internal Messaging for details
on the feature.
Delivery/Pickup with Dispatch in Texada Web:
The Texada Web mobile unit can be used to log and track delivery,
pickup and exchange transactions, updating the Delivery/Pickup Dispatch, for divisions flagged to
use 'TW D/P' in the Divisional
Logistics Settings window.
When Texada Web is activated, the Auto-Close Delivery Tickets and Auto-Close Pickup Tickets flags in the Divisional Delivery/Pickup Parameters are unchecked and disabled for any division with the 'TW D/P' feature activated in the Divisional Logistics Settings window.
If both Texada Web and On Demand are activated, then the delivery/pickup ticket information will NOT be sent to Texada Web as On Demand will do the scheduling.
The Override Logistics Ticket Status utility can be used to correct tickets where the logistics system has not properly updated the status of items on tickets.
Note: When Texada Web is enabled in the Software Integration parameters to track driver
tickets, then any operator who does not have Security Role Permissions to the Cancel Open
Texada Web Del/Pick Tickets option, will not be allowed to
cancel delivery or pickup tickets in SRM.
Delivery and Pickup Tickets cannot be closed in TW until the driver
has completed the ticket on the mobile app.
Tickets can be closed or cancelled in SRM if required.
Any items on an open delivery or pickup ticket cannot be returned
until the ticket is closed or cancelled.
Equipment Service/Repair with Mechanic assignment in
Texada Web:
Using the Texada Web mobile device, parts and labour can be added
and updated on a Work Order that is from a
division flagged to use 'TW WO' in the Divisional Logistics Settings window.
Create New W.O. from Texada Web:
A new Work Order can be created from TW
Dispatch or from the Mobile device if the operator has Security Role Permission in SRM.
Create New Customer from Texada Web:
A new Customer can be created from TW
Dispatch for the new W.O. if the operator has Security Role Permission in SRM.
The "Create New Customer" button can be accessed from the "Create
New W.O." Dispatch screen.
Existing Customer data can also be updated from TW Dispatch.
Texada Web W.O. Location Control:
When a mechanic is assigned to an existing Work Order from the Texada Web app, the
location of the W.O. is changed to the default location assigned to
the Operator Code associated with that
mechanic/employee number, and the following restrictions apply:
Note: When a location is changed on a Work Order, any back-ordered quantities are moved from the old to new W.O. location via background task transactions, and if a requirements record exists, it is rewritten to the new location.
Texada Web W.O. Transfer:
Before a mechanic is assigned to an existing Work Order from the Texada Web app, the
location of the W.O. can be changed by Dispatch and
an Internal Branch Transfer can be created
to move the asset, under the following conditions:
The 'Texada Web Transfer Set Division to Owning Division' flag in the Company Estimate and Work Order Parameters can be set so that when a the W.O. Location is changed and the Internal Branch Transfer is triggered, the Division on the Work Order is changed to the "Owning Division" of the asset being serviced, causing the service billing to be charged to the asset "Owning Division".
The 'Texada Web Transfer Check From Location' flag in the Company Estimate and Work Order Parameters can be set so that an Internal Branch Transfer can only be generated for a Work Order in Dispatch if there is currently a quantity on one (1) at the "From" location (RSIL) for the non-bulk rental product.
Texada Web W.O. Lock:
If an existing Work Order is in use by a
Texada Web mobile unit, or an employee has been assigned to
W.O. through Texada Web, the W.O. cannot be modified or
deleted until the work is completed.
A warning is triggered to alert the operator of the conflict.
Only operators with the security flag to External WO Employee
Access in the "Texada Web/Rental Logic" window of Security Role Permission have the ability to remove
the employee from the Active Employees on this
Work Orders window and/or to release the external lock on the
Work Order.
W.O. Inspection Sheets:
When an Inspection Form is assigned to a
Work Order or is associated with a product
being serviced, the details on the inspection sheet are pushed to
the Texada Web mobile device for the mechanic to address.
Numeric fields in Inspection Forms are limited to a maximum size of
9, with up to 4 decimal places.
Meter Reading Capture:
If the Work Order is for a metered item, the meter reading prompt
will be triggered which updates the product file mete.
This meter reading prompt is the only one that allows the 'new
meter' Reason Codes, and will prompt for new meter digits, old
meter stop, new meter start if required.
Back Order a Part or Order a New Part Required on WO:
When a Mechanic requires a part to complete the Work Order that is
not in stock or is not carried in SRM, the part can be flagged as
Back Ordered on the W.O. on the Mobile device which automatically
generates a request to the Purchasing Agent to order the part in
SRM.
The process flow is:
Note: To avoid duplicating parts, when the "Add Parts to Work Order in Warehouse" feature has been activated in Company Inventory Parameters, a newly received Part is automatically added to a TW W.O. as "ordered" instead of issued, so that the Mechanic can change the part to issued on the W.O. as he uses it.
Fuel Usage Capture:
Fuel billing is not captured on Work Orders at this time.
W.O. Tag Printing:
The Jasper report TX_WS045.RPT needs to be mapped to 'FL_Tag' in the Document/Forms Mappings table.
Texada Web Work Order Tag printing requires an image of each
relevant non-bulk rental product to be defined in the Rental Information window.
Images will be stored in the 'Common Data Directory' defined
in the Support Application Parameters as a
.png file.
For initial setup, users will need to export/import all their URL
codes using the Maintain External Resource
URL utility. Upon import all the images will be created.
Whenever a user adds or changes a URL in either the Rental Information or Maintain External Resource URL the image will be
created/modified.
The image name will be <product #>_QR.png and leading spaces
will be removed from the product number and special characters will
be preceded with a slash in order to be xml friendly.
Equipment Status Code Changes to Create/Close Work
Orders:
A Work Order for a non-bulk rental product with a Status Code flagged to auto-close, can also
automatically be closed in SRM when the W.O. was created from a
Rental Return or Exchange and the service is completed as an
Internal repair on a Texada Web mobile device.
Refer to Status Code Actions By
Group.
W.O. Reporting in SRM:
The summary spreadsheet output of the Work
Order Report includes TW Employee information from each W.O.
including columns for TW Employee number, and the Dates & Times
that the Work Order was Assigned, Started, and Closed in Texada
Web.
Product In-Yard Return with Texada Web:
When rental or sale products on an SRM Contract are returned to the
rental store or yard, the product information about the return can
be captured through Texada Web on the Mobile device and then
submitted to SRM to close and bill the contract.
Products can be identified for return on the Mobile device by
entering a complete or partial product number, description, or
barcode.
All items out (Status O or F but not on a Delivery Ticket) on each
Contract that includes that product, are then listed for
consideration for the return.
Products can also be selected on the Mobile device by entering a
complete or partial customer name, billing name, or phone number,
or by using a search on exact customer number match, exact contract
number match, or exact product external resource URL.
All customers or contracts that match the search criteria are
listed and the operator can drill down through the contracts to
select the product details.
Items can be selected for an In-Yard Return when the status is ‘O’ and also when the status is Status 'F' when 'F' represents a normal Off-Rental, a closed Pickup Ticket, an open Texada Web or external Pickup Ticket with qty completed and zero loaded.
From the resulting product list on the Mobile device, all or
partial quantities on each product can be entered for return and
any associated comments can be logged.
If the product is still on a Pickup Ticket, then the In-Yard Return
product quantity cannot exceed the quantity a driver has set as the
completed quantity on the corresponding Pickup Ticket.
A damage flag is provided to indicate if the equipment requires
service and the current meter reading can be recorded with a reason
code when the meter units are less than the current value.
When the product list for the return is completed and submitted
from the Mobile device to SRM, the product list is loaded into the
Rental Return Worksheet utility by contract, where the contract
details can be closed through the standard SRM Rental Return
process flow, updating product data and availability.
Any Work Orders are then created for service requirements and the
Invoices are generated for billing.
Note: When the "In-Yard" return is performed on the Texada Web Mobile device, the inventory records are assigned to the operator's location, as configured on the Operator file.
In-Yard Return prompt for the following additional fields::
Fuel Usage Capture:
If the product has Fuel types defined with a non-zero capacity in
the Make/Model and Re-Order Information
window, and there is a sales product or service code assigned to
the fuel type for billing in the Fuel Types
table, the In Yard Return will prompt for each fuel type usage.
When a product with a fuel reading is returned in a Texada Web
In Yard Return and the usage is captured, the fuel used is
billed by adding the associated product or service to the invoice
that results from the Rental Return in
SRM.
The fuel quantity can only be changed on the Rental Return in SRM if the operator has role
permission to 'Modify In-Yard Fuel Qty In Returns' as
controlled in the "Texada Web/Rental Logic" window of the Security Role Permissions.
Meter Units Capture:
If the product on the return is a non-bulk rental that tracks Meter
units used as defined in the Product Meter
Information window, the In Yard Return will prompt to the
updated meter count.
When a product with meter tracking is returned in a Texada Web In Yard Return and the new unit count is captured, the meter units can only be changed on the Rental Return in SRM if the operator has role permission to 'Modify In-Yard Meter In Returns' as controlled in the "Texada Web/Rental Logic" window of the Security Role Permissions.
Date/Time In Capture:
When the rental products are processed as returned on the Texada
Web In Yard Return the date and time is captured and can
only be changed on the Rental Return in
SRM if the operator has role permission to 'Modify Date/Time In
Returns' as controlled in the "Texada Web/Rental Logic" window
of the Security Role Permissions.
In-Yard Return Signature Capture:
When In-Yard Return captures the signature it submits this
information to SRM along with an email address so that SRM can
email the In-Yard Return form to that email address.
The Jasper report TX_RSSWH10.RPT needs to be mapped to
'FL_Signature' in the Document/Forms
Mappings table.
The In-Yard Return receipt can be reprinted or emailed from SRM
from In-Yard Return Slip Reprint
In Yard Return Receipt email/print:
The In Yard Return slip can be printed or emailed according to the
selection made on the In Yard Return "Sign Off" screen on the
tablet.
To print the receipt, the printer's email address can be
selected from the email drop-down list on the Mobile device.
The printer must be a device printer on the FeetLogic Linux/Unix
server and must be setup in the Divisional
Printers table as printer Type 'F'.
When the printer type is 'F' a unique email address can be entered
in the expanded Printer detail line of the Divisional Printers table. This address does not
need to be a valid email address as it is only used as a
selector.
This printer email address will be included in the In Yard Return
email selector list on the "Sign Off" screen of the Mobile device,
and when selected will send the 'Return Slip' to the associated
division 'F' type printer.
Asset Management in Texada Web Dispatch:
Existing Rental Assets and Sales Parts in SRM can be edit from the
INVENTORY page on Texada Web Dispatch.
New Assets and new sales Parts can also be added to the SRM fleet
and merchandise inventory from Texada Web Dispatch.
Security to Add/Edit Rental Products in TW Dispatch:
If the operator has been assigned a Security
Role with menu permission to access either this TW - Assets option or Rental
Inventory, or has permission to Add Rental Inventory as
defined in the "Texada Web/Rental Logic" window of the Security Role, then the operator can also add or
edit existing Rental Products in Texada Web Dispatch.
The Texada SRM programs that supply information to the On Demand system include:
These programs send information to On Demand from the
delivery and pickup tickets created by the Delivery/Pickup
Ticket Sub-system, including from the Document#, the time of
Delivery/Pickup, the product numbers and the weight of the items to
help determine load requirements.
The Data Upload Interval set in the On Demand
configuration can be used to define the frequency that updated data
is automatically transmitted.
On Demand completes all scheduling and reporting.
The only information that is returned to Texada SRM is an
email warning when a On Demand file transfer fails.
On Demand with WinRoute:
When On Demand is used with WinRoute, then
WinRoute captures the pending delivery and pickup orders
with product and site specifics from SRM, and automatically builds
the routes and timetable to feed the On Demand scheduler for
the next day.
Planning is done one day at a time, one day in advance.
Each day after the Reservations for the next day are converted to
the Contracts, the delivery and pickup requirements are pushed to
WinRoute by manually initiating the EXPORT
action on the Delivery/Pickup Dispatch so
WinRoute can generate a schedule with as many deliveries and
pickups as possible until the drivers are at capacity.
WinRoute optimizes each route to get the deliveries out on
time and then to pickup returning equipment in the area so that
trucks are not coming back empty.
The WinRoute optimization is based on equipment
dimensions (cubes), weight, truck capacity and driver
availability.
SRM tracks the weight and dimensions of the assets, and for
optimizes tomorrow’s pickups by prioritizing pickups as
follows:
Once the route plan has been completed, it is published from
WinRoute to On Demand and the tickets are handled the
same as ones generated directly from On Demand/SRM
integration or as entered directly into On Demand.
Because WinRoute builds the most efficient On Demand
dispatch schedule, the dispatcher really only needs to monitor and
add any additions manually to the On Demand schedule, and to
close the completed tickets in SRM.
Note: The Descartes applications are based on the
delivery and pickup tickets, so the Delivery/Pickup Ticket
Sub-system must be activated in the divisional Divisional Delivery/Pickup Parameters for each
division that is to use On Demand and
WinRoute.
Check this box to activated On Demand and to setup the export parameters as follows:
Note: If both Texada Web and On Demand are activated, then the delivery/pickup ticket information will NOT be sent to Texada Web as On Demand will do the scheduling, and a warning the "Texada Web Ignores Tickets" is displayed.
Check this box to activated WinRoute and to setup the parameters as follows:
e.g. If a division is open until 5pm, the cutoff time could be
set to 4:00 PM, so any attempts to schedule a delivery or pickup
for the next day after 4:00 PM would not be permitted, and the user
would be warned that the delivery could not be scheduled.
Deliveries that cannot be scheduled for tomorrow via
WinRoute will then have to be rescheduled with the customer
or scheduled manually the next day on On Demand.
These times are used during the WinRoute export to set
allowed and preferred times for stops.
If a specific stop does not have a fixed time window, then the stop
is scheduled so that it fits into the time window when drivers are
available.
For Deliveries, the time window would be from Driver Start
Time through to the Delivery window end date, and for Pickups
the time window would be from Pickup window start time through to
end of the driver day.
If a fixed window is set for a single day, then that is the exact
window sent to WinRoute.
If the fixed window spans multiple days, then the date out must
start at the window start period, and cannot go past the window end
period.
Intermediate days default to the entire time when drivers are
working.
Global sites listed in this "ignore" window will be totally
ignored for address purposes.
This is useful for customers who do NOT fill in the site address
information and instead have a default global site, such as "blank"
that prints SAME in the ship to address, or NS for No
Site.
Note: The Texada Web parts purchasing requests generally come from the Mechanic's Mobile device and are transmitted to Dispatch where the emails are generated to the company or division defined Purchasing Agent Email.
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