Telematic monitoring provides the ability to capture status
messages on non-bulk equipment and forward them to you store's
Divisional Service Manager responsible for that equipment and also
to alert the customer Site contact if the equipment is on a rental
job.
The status messages can be used to monitor the condition of the
equipment and to catch issues before equipment is damaged.
Sample alerts include oil pressure warnings, low fuel warnings, air
filter clogged, etc.
The monitoring only applies to non-bulk rental equipment and the
customer alerts only apply when there is a site# assigned to the
document.
Alerts can be set on Reservations, Contracts and the Counter
Worksheet, and also in convert programs to these document
types.
The "Document Care Level" defined in the Site
Superintendents - Tag Alert Notification Times window of the
Customer Site on the document, can be printed on the Jasper
Contracts and Reservations form.
Note: This feature is only available for Linux systems with DPL service and uses BKTX to process alerts.
Alerts are processed as follows:
If the product is not on a contract, the email is sent only to the division or default service manager as defined in the Division Service Managers based on the "default critical" alarm defined by the NOTOUT notification code configured in the Notification Matrix.
The prompts to activate telematic monitoring include:
Contact Texada Support to discuss development options if your firm would like to engage a different telematics company.
Telematics Configuration:
Use the DPL Configuration setup utilities in the following
sequence, to structure your firm's alert process:
Emails sent are logged in the View Email Log and DPL emails and errors can be traced in the DPL Utilities utilities.
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