Pickup/Return Search


Counter Menu -> Rental Return -> Pickup/Return Search

If a Pickup Ticket was assigned a specific Return Location when generated for the Contract in Create Pickup Ticket then the items to be returned are based only on that Pickup Ticket and the ticket's Return Location is respected for the Rental Return and cannot be changed.

This Pickup/Return Search window is only generated if multiple Pickup Tickets exist for the Contract, so the relevant ticket with location can be selected for this return.

Search Results:
Each ticket number with a location assigned is listed with the Location, location description, and the number of items on that ticket.

When a record for Pickup: NONE at Loc: N/A is displayed, the number of items includes all items still out on Contract that are not on any Pickup Ticket plus any items that are on a Pickup Ticket that was not assigned a Return Location.

If a Pickup Ticket with a defined Location is selected, only the items on that ticket will be returned and the return location cannot be changed.
If a Pickup Ticket for the NONE record is selected, the return location can be selected in the Rental Return but items on the other tickets cannot be added to the return list.

Instead of the Pickup Ticket#, items that have been 'In-Yard Returned' show YDDDD where DDDD is the long division, or as "YARD" for Head Office. Selecting these items will default the Rental Return location to the 'In-Yard Return' location.

The pickup record list can be resorted by any column in ascending or descending order, by clicking on the column heading.
Columns can also be dragged and dropped to temporarily reposition them as required.

To select a record from the list, double-click on the appropriate record, or highlight the record and click the SELECT button.
Clicking CANCEL without selecting a record reverts to the standard Rental Return and only items not on a Pickup Ticket with an assigned Return Location, can be returned.


Topic Keyword: RSCD04V3 (6510)
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