Deposits on Work Order
Counter Menu -> Deposits on Work Order
Counter Menu -> Contract
Deposits /Reservation Deposits ->
Work Order Deposit option -> Deposits on Work
Order
Use this program to add a deposit to an existing Work Order, and
to reprint the W.O. without having to review the whole order in the
Work Orders program.
Deposit history may also be viewed, displaying when previous
deposits were taken, the amount, and the method of payment
used.
This utility can also be used to refund deposits, if a customer
decides to cancel a contract.
A deposit is money received as a security for the service work
to be done.
It is assumed that only money which can be taken to the bank that
night is a deposit.
A blank credit card imprint or a blank check is NOT a deposit since
actual money has NOT yet changed hands. A deposit is NOT a credit
card authorization for a fixed spending limit by your customer.
The Outstanding Deposits Report can be
used to track deposits taken.
The prompts for taking a deposit or refunding a deposit,
include:
-
- TYPE OF DEPOSIT
- Select one of the following document types to receive the
deposit:
- Click Contract and add the contract deposit as outlined
in Contract Deposits.
- Click Reservation and add the reservation deposit as
outlined in Reservation Deposits.
- Click Work Order and add the W.O. deposit as outlined
below.
WORK ORDER #
- Enter the W.O. number or look it up in the Estimate/Work Order Search window.
A deposits can not be added to a closed Work Order.
BILL TO NAME
- The customer's billing name is displayed on the screen, so that
the operator can visually confirm that this is the right
document.
ACCUMULATED DEPOSIT
- The sum of previous deposits on this document appears on the
screen. This is a display information only field.
A button is provided to view the deposit history on this
document as outlined in Deposit
History.
DEPOSIT USED
- The amount of any deposit that has already been applied to W.O.
invoices generated from this WIP Work Order displays on the screen.
Note: The "Work In Progress" (WIP) feature that allows multiple
billings on the same W.O. can be activated by Texada Client
Services from the Custom Processing
parameters.
DEPOSIT REMAINING
- The amount of deposit outstanding on this W.O. is
displayed.
ADDITIONAL DEPOSIT AMOUNT
- Enter the amount of the New Deposit as positive. This will add
to the outstanding deposit on the document.
Deposit Refund:
If service is cancelled or voided, any outstanding deposit must be
refunded in order to close or delete the W.O.
A deposit refund can be entered as a negative dollar amount,
usually in the same Method of Payment that it was taken.
With Texada Pay if the 'Refund Existing Payment
Only' control is activated in the Texada
Pay configuration, a one-time refund can only be given if it is
less than or equal to an existing deposit transaction amount.
Some clearing houses will not approve a refund unless the original
payment has been processed and approved so if a refund cannot be
processed immediately the operator is given the option to add the
Refund Request to the TP Pending Refund
Queue table to be re-submitted to the clearing house at a later
time.
METHOD OF PAYMENT
- Enter the payment method or select how the dollar amount was
taken from the options outlined in Taking the
Payment Options and Explanations.
The payment method is based on whether the Texada Pay feature has been activated and the
currency of the Customer.
DATE
- If a deposit amount was entered, enter the date the deposit was
received.
PRINT WORK ORDER
- Uncheck this box to skip printing the document.
Check this box to reprint the W.O. with the additional deposit
information.
A printer can be confirmed or re-selected from the Printer
option located on the menu bar at the top of the screen.
Finished?
- Click ACCEPT to complete the deposit or CANCEL to abort this
deposit entry.
- CLERK Confirmation
- If the Prompt For Clerk flag has been set in the
Company Security Parameters, the Clerk Confirmation window is triggered to capture
the clerk code and also the password if required.
If this security feature is not used and a clerk code is not
entered, then the current operator signed in will be assumed.
CASH DRAWER
- If the operator signed in has been flagged to utilize the
Cash Drawer in Operators, the
associated drawer opens per the command set in the Cash Drawer utility.
If a specific drawer has not been assigned to the operator, then
the default drawer assigned for the document division in Divisional Miscellaneous Parameters, opens.
An audit record is written to the Cash Drawer
Inquiry for function WOWH35, with the system generated reason
of "Add Work Order Deposit".
GENERATE RECEIPT
- The Print Receipt pop-up is triggered
for the payment only if the 'Prompt for Payment Receipt'
feature is activated in the Company Customer
Forms Configuration settings.
Topic Keyword: WOWH35 (7107)