Credit Ratings are maintained on the Customer Management
tab of the Configure System Settings.
An operator must be assigned a Security
Role that allows permission to the Customer Management -
Credit Ratings in order to access this table.
The customer's credit rating can be used to flag customers with
a credit warning, or to prevent further rental and sales activity,
based on exceeding the Credit Limit designated for the
customer, or based on unpaid invoices that are past the due
date.
The credit rating is also used to determine when the customer's
account should appear on the collection Print
Call List.
For example, if a B Credit Rating has been assigned with Call
Days set at 45, then the customer's invoices will appear on the
Collection Call List when the invoices are at least 45 days
old.
Example Credit Ratings:
Rating codes can be altered or customized to suit your firm.
The prompts are:
If your firm is configured to allow a document to be created on a failed Credit Check, then this 'Allow Activity' field controls activity when the customer has exceeded the Credit Limit assigned to him in Customer Credit Information, as follows:
When a Customer Credit Warning displays on the screen, a window is provided to view a list of outstanding invoices for this customer with the aging information.
Over-Ride Security Controls:
A flag in the Company Security Parameters
can be set requiring that a Reason Code be entered if a
warning is generated, before proceeding with the document.
Security Roles and password security
can also be setup in Module Passwords.
Any operator without permission as determined by his roles assigned
in Operators, would then have to enter the
correct password to proceed with the document.
The module name for Credit Rating security in Module Passwords is ARCR.
For more information on this security feature refer to System Security Overview.
Note: The above two security measures apply only in Add mode. Neither the reason code nor password apply in Change mode.
Uncheck this box to skip the process to check unpaid invoices on account that are past due.
Check this box to initiate an extended check for invoices posted
on account that are overdue for payment, when a contract,
reservation, etc. is entered for a customer having this credit
rating.
The following fields only apply when the Outstanding A/R invoices
are to be checked:
If there are invoices past the 'O/S Days' defined, the following Allow Activity options apply.
Type W (Warning) to generate a Credit Warning on the screen when
there are over-due invoices past the O/S Days, however after
the operator has acknowledged the warning, the contract invoice,
etc, can be created.
When the Customer Credit Warning displays
on the screen, a window is provided to view a list of outstanding
invoices for this customer, with the aging information.
Credit Ratings having this flag, also respect the security 'Reason
Code' processing as explained above.
Type Y (YES) to initiate the check for over-due invoices on
account and to trigger the warning if invoices over the O/S
Days are found, but to allow activity without requiring a
reason code to continue.
When the Customer Credit Warning displays
on the screen, a window is provided to view a list of outstanding
invoices for this customer, with the aging information.
If Credit Ratings Are Not Used:
If your firm decides not to assign credit ratings to individual
customers, then do not select the Blank Credit Rating
selection option when Print Call List is
run, or every customer will appear on the call list.
ACTIONS:
Additional actions provided by buttons on
the Credit Ratings screen include:
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