Firefox Version Patch
Getting Started Overview Information Guide -> Open Client -> Firefox Version Patch
If your firm is having version issues with a Web App or Open
Client in a Firefox browser, this may be caused by the version
checking in Open Client confusing Firefox 20 with Firefox 2.
To resolve this:
- Download and install
https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/
- After Firefox reboots, select Tools->Default User
Agent->Edit User Agents
- Click on New, and select New User Agent:
- Edit the User Agent string, and change 20.0 to 19.0, and save
it.
- Enter a description of Firefox 19.0, and click OK to save.
- Then select Tools->Default User Agent->Firefox
19.0 so that firefox reports itself as version 19.0.
- Re-open the Web App or Open Client to test.
Topic Keyword: FFPATCH