The Rental Return Product Codes can be used to describe
or categorize the damage on rental equipment or to flag a product
requiring service, at the time it is returned from rent in the
Rental Return and identified as D -
Damaged in the return product details.
In Contract Damaged Returns the damage
code can be selected and a location for the transfer transaction to
the service department can also be generated according to the
return code that is assigned.
Rental product details that have been flagged with a return code on a returned contract can be tracked in Contract Damaged Returns for follow-up.
Return codes can be maintained in the Rental Return Product
Codes window in the "General Settings" on the Operations tab
of the Configure System Settings.
An operator must be assigned a Security
Role that allows permission to the Operations - Rental
Return Product Codes in order to access this table.
Note: The security by division feature as determined by Divisional Restricted Views does NOT apply to the return code utilities.
The prompts are:
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