This utility can be used to add a deposit to an existing order,
without having to review the whole order in Sales Orders.
Deposit history can also by reviewed, including when previous
deposits were taken, how much and the method of payment used.
This program can also be used to refund deposits, if a customer decides to cancel an order.
A deposit is money received as a security against the products
ordered.
It is assumed that only money which can be taken to the bank that
night is a deposit, whereas a blank credit card imprint or a blank
check is not a deposit since actual money has NOT yet changed
hands.
A deposit is not a credit card authorization for a fixed spending
limit by your customer.
Outstanding order deposits are listed on O/S Deposits Report.
New Deposits:
For example, if some of the products ordered were back ordered and some were invoiced, part of the original deposit could be used against the first invoice and the remaining used when the backorder quantity is shipped.
VIEW DEPOSITS Window
A window is provided on the Additional Deposit Amount field
to view any previous deposits received on this order.
The deposit date, payment method, deposit amount, and authorization
information are displayed.
Click EXP/CON to expand the deposit details to view
any Credit Card information.
Deposit Refund:
If an order is cancelled or voided, any outstanding deposit must be
refunded in order to close or delete the order.
A deposit refund can be entered as a negative dollar amount,
usually in the same Methods of Payment
that it was taken so that the same G/L Deposits Held account is
updated by the change in value.
With Texada Pay if the 'Refund Existing Payment
Only' control is activated in the Texada
Pay configuration, a one-time refund can only be given if it is
less than or equal to an existing deposit transaction amount.
Some clearing houses will not approve a refund unless the original
payment has been processed and approved so if a refund cannot be
processed immediately the operator is given the option to add the
Refund Request to the TP Pending Refund
Queue table to be re-submitted to the clearing house at a later
time.
Uncheck this box if a new copy of the order is not required.
Check this box to print a new copy of the sales order.
Cash Refunds
If an order is cancelled or voided, the outstanding deposit must be
refunded to close or delete the order.
Usually, the deposit is refunded in the same manner that it was
taken.
e.g. If a Visa deposit was taken, then a Visa refund is usually
issued.
To issue the customer a Check instead, refer to the comments on
Check Refunds below.
If the method of payment was a credit card that requires authorization, a window opens as outlined in Credit Card Scanners.
Credit card information is saved in Customer Information, and can be reviewed in Credit Card Inquiry including the masked Card# where only the last 5 digits of the card are retained, the Card Type, the Name on the Card, and the Expiry Date.
Uncheck this box if a new copy of the order is not required.
Check this box to print a new copy of the sales order.
Check Refunds:
If there is insufficient cash on hand
in the drawer to issue the refund, a check can be written for the
refund amount instead.
This requires a special Method of Payments Code CKREF
Check Refund to be setup. Follow the steps described for
issuing check refunds on contracts in Contract
Deposits.
Alternatively, let the refund become a credit On Account.
Then use G/L Checks to issue a check for the
refund On Account.
Converted from CHM to HTML with chm2web Pro 2.85 (unicode) |